Posting Your Parcel

How are our trees packed?

We wrap the roots in moist sawdust and enclose them in a plastic bag. This prevents them from drying out. The branches are tied together after which the whole bundle is wrapped in cardboard to make a protective cylinder. The trees are generally sent on the same day as they are packed.

What carrier do you use?

We use TNT Express to deliver your parcel.

To track your parcel, visit TNT's website. You will be sent your tracking number when your parcel is sent.

Delivery times vary, but is generally 3 to 7 days depending how far away from Tasmania you are.

Delivery is "to your door" and if you are not home, we give TNT the authority to leave the parcel at the door. If you opt to not allow this, TNT will take the parcel back to the depot and leave it up to you to collect it (may be hours away in some rural areas) or charge a $15 fee for redelivery.

Insurance can be provided at an extra cost.

How much does postage cost?

We have tried to make postage as reasonable as possible, while using a well known reliable carrier. Below is a guide only. The shopping cart will calculate if for you. The price includes all of the shipping, packaging and handling costs.

Orders over 20 trees include free shipping!

Can I pick up my trees from the nursery?

Sure, although we recommend that you let us post them to you. Unless you live in the lower channel area, the cost of the return trip would probably equal the cost of the postage. We do charge a flat fee of $4 to cover packaging. If you'd like to combine a visit to the garden with a visit, consider coming in Summer and Autumn months when we can show you the trees fruiting, there's more daylight and the orchard is less wet.

What can you do before getting your parcel?

Plenty! Get the holes dug, set up the trellis, irrigation and protect from pests. See our articles on Planting your Trees for some tips.